Date:         Wed, 8 May 2013 14:08:08 +0000
Reply-To:     Todd Last <rubatoguy@COMCAST.NET>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Todd Last <rubatoguy@COMCAST.NET>
Subject:      GPS speed accuracy
In-Reply-To:  <29201646.1368015831721.JavaMail.kana@olaxpa-krs01.garmin.com>
Content-Type: text/plain; charset=utf-8

Thought I would share this response from Garmin about the speed accuracy of their unit.
Don't you just love tech support that never answers your question.
Probably reading from a script approved by the company lawyers.

Todd
'88 Westy

----- Forwarded Message -----
From: "Product.Support@garmin.com" <product.support@garmin.com>
To: "Rubatoguy" <rubatoguy@comcast.net>
Sent: Wednesday, May 8, 2013 5:23:51 AM
Subject: Re: speed accuracy (KMM28238403I15977L0KM)



Dear Todd Last,



Thank you for contacting Garmin International.




The speedometer on your device may display a different speed than the speedometer in your vehicle.



The speedometer in a vehicle is based on calculations using tire rotation. On the other hand, GPS devices calculate speed based on your GPS position. The accuracy of the speed displayed on the vehicle and GPS device can vary depending upon whether the vehicle's speedometer needs to be calibrated and/or how accurate your GPS reception is.



Please note that GPS devices should be used as a navigational aid and not relied upon for precise measurement of speed.


Should you have further questions please contact Garmin Product Support by replying to this email or contact our Consumer Support Line at 800-800-1020 Monday-Thursday 8am-6:55 pm and Fridays 8am-5pm CST.






With Best Regards,



Russell B

Product Support Specialist

Automotive Team

Garmin International

913-397-8200

800-800-1020

913-440-8280 (fax) Att: Russell B, Associate #5795

www.garmin.com



Additional solutions may be found at http://www.garmin.com/garmin/cms/site/us/support/searchsupport
Original Message Follows: ------------------------

        Escalation from KANA On Demand Self Service
Subject: speed accuracy
Message: What is the published accuracy of the speed measurement of this unit? e.g. accurate to or - 10% at 60 mph... or whatever. thank you
        Knowledge Session Log URL:      http://iqc.garmin.com/eCustomer/KODSelfService/sample.jsp?session=
        Knowledgebase:  garmin
        Market Name:    null
        Product Group:  null
        Product:        nuvi 3590LMT
        Serial Number:  2H8061057
        Software Version:
        Type:
        User ID:        rubatoguy
        Name:   Todd Last
        First Name:     Todd
        Last Name:      Last
        Email Address:  rubatoguy@comcast.net
        Phone:
        Address:
        City:
        State:
        Zip:
        Country:        United States


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