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Date:         Wed, 19 Jun 2013 13:57:43 -0600
Reply-To:     ralph meyermann <ralphmeyermann@GMAIL.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         ralph meyermann <ralphmeyermann@GMAIL.COM>
Subject:      Re: Ordering Parts Online
Comments: To: bernie <1234bjs@gmail.com>
In-Reply-To:  <CAKBchppS3vYEjVj37+LvveB8nS=-pm_VsaXNYajTBkdcT+3Oiw@mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1

I usually prefer calling them to put in orders, eliminates any confusion and some vw chatting is a bonus too!!

Velma 82 na diesel westy On Jun 19, 2013 2:36 PM, "bernie" <1234bjs@gmail.com> wrote:

> I do not order many parts online so I'm requesting some input from others > who are more experienced in this regard. > I ordered a set of spark plug wires and the part number showed wires with > the > metal heat protectors. > I assumed that is what I would get. > There were other cheaper ones with no picture but I choose the most > expensive > with the metal heat protectors. > The ones I received did not have the metal heat protectors > They were put on and lasted 5000 miles before the heat put holes in them > and > engine started to miss. > I have installed new ones with the metal protectors. > When I discussed with vendor about not getting the ones I ordered they said > that the picture was for reference only. > Am I being unrealistic to expect that I would receive the part pictured > online and referred to by the part number. > Input would be appreciated. > > Thank you, > > Bernie >


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