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Date:         Wed, 19 Jun 2013 15:27:26 -0500
Reply-To:     JRodgers <jrodgers113@GMAIL.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         JRodgers <jrodgers113@GMAIL.COM>
Subject:      Re: Ordering Parts Online
Comments: To: bernie <1234bjs@GMAIL.COM>
In-Reply-To:  <CAKBchppS3vYEjVj37+LvveB8nS=-pm_VsaXNYajTBkdcT+3Oiw@mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

I've run into this too - but only with non-Vanagon-List Vendors. All my dealings with List Vendors so far over the years havee been very straight forward.

John

On 6/19/2013 2:36 PM, bernie wrote: > I do not order many parts online so I'm requesting some input from others > who are more experienced in this regard. > I ordered a set of spark plug wires and the part number showed wires with > the > metal heat protectors. > I assumed that is what I would get. > There were other cheaper ones with no picture but I choose the most > expensive > with the metal heat protectors. > The ones I received did not have the metal heat protectors > They were put on and lasted 5000 miles before the heat put holes in them and > engine started to miss. > I have installed new ones with the metal protectors. > When I discussed with vendor about not getting the ones I ordered they said > that the picture was for reference only. > Am I being unrealistic to expect that I would receive the part pictured > online and referred to by the part number. > Input would be appreciated. > > Thank you, > > Bernie > . >


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