Date:         Sat, 22 Jun 2013 01:11:33 -0400
Reply-To:     Jason <uberhare@GMAIL.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Jason <uberhare@GMAIL.COM>
Subject:      Re: Ordering Parts Online
In-Reply-To:  <010301ce6eff$22da70e0$688f52a0$@com>
Content-Type: text/plain; charset=ISO-8859-1

DO NOT ORDER FROM ROCKAUTO.

They managed to screw up my order 3 times now and it has not even left the
warehouse.   3 days in a row I get an email that there is a problem with my
order.  I had ordered parts to come air freight out of the UK so I would
have them in time for our trip next week.  Not going to happen, I will have
to get them elsewhere.  The order should have shipped out yesterday, now it
has a ship date of Wednesday.  I just cancelled it and will NEVER deal with
them again.

Jason

On Sat, Jun 22, 2013 at 12:15 AM, The Bus Depot <vanagon@busdepot.com>wrote:

> > I spent 27 years in the automobile industry mostly in Parts
> >  and Service and it is quite common for this to happen there.
> > The challenge is keeping up with their suppliers when they
> > suddenly change to a different factory that makes a lesser
> > grade item than what they offered previously.
>
>
> Absolutely true. In this era of global sourcing, it's is possible to find
> products of multiple origins and quality in identical boxes on the same
> pallet.  Keeping one step ahead of it and separating the good from the bad
> is literally a daily battle.
>
> - Ron Salmon
>   The Bus Depot, Inc.
>   www.busdepot.com
>   (215)  234-VWVW
>
> _____________________________________________
> Toll-Free for Orders by PART # :  1-866-BUS-DEPOT
>