Date: Sun, 8 Sep 2013 16:12:29 -0700
Reply-To: Don Hanson <dhanson928@GMAIL.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Don Hanson <dhanson928@GMAIL.COM>
Subject: Re: Headlamp adjusters
In-Reply-To: <522CFB2C.6070402@gmail.com>
Content-Type: text/plain; charset=ISO-8859-1
Besides the original question on the adjusters.....
I've found Van Cafe to be very handy and always helpful. They really
know their s*** and they always answer the phone. They are real people on
the other end of the line, glad to have our business and willing to trade
their phone- time for our money without any BS. They almost always ship
within a few HOURS of my ordering something, or they'll let you know if the
UPS (or whatever) guy has just left or something..Then sometimes you even
have to wait till the next morning to get a nice email telling you it was
sent. They will discuss the quality options between various makers of
parts...If you order online and they have a question or a suggestion, they
even can sometimes call YOU..
In this silly era of having to suffer through inappropriate phone menus
and ending up 'talking' to some person in Indonesia or Bopol or somewhere
for so called Customer Service.....making a simple phone call and being
answered by a real person who knows about the products they are selling,
sometimes even the owner of the business, that is very cool! ...and some
people might even order just for the cookies they include in each
order....I like cookies, but I really like good service and they do that...
Our other vendors are excellent also..
On Sun, Sep 8, 2013 at 3:33 PM, JRodgers <jrodgers113@gmail.com> wrote:
> Call Van-Cafe and talk to Peter. Describe what you need. He'll send it!
>
> John
>
>
> On 9/8/2013 5:01 PM, David M wrote:
>
>> Totaly confused by the terminology on the Van Cafe site. I need the
>> passennger side upper outer plastic thing. Neither of my headlamps have
>> anything in the outer lower hole. Is that normal? I felt the back of the
>> headlamp and there is nothing for the thing to mount to there either.
>>
>> David (1987 Wolfsburg)
>>
>>
>>
>>
>> ______________________________**__
>> From: Robert Stevens <mtbiker62@gmail.com>
>> To: David M <covrambles@YAHOO.COM>
>> Cc: vanagon@GERRY.VANAGON.COM
>> Sent: Sunday, September 8, 2013 2:31 PM
>> Subject: Re: [VANAGON] Coolant top up and headlamps loose
>>
>>
>>
>> On Sep 8, 2013, at 3:23 PM, David M <covrambles@YAHOO.COM> wrote:
>>
>> PS. Removing the grille revealed two of the headlamp securing plastic
>> thingees are damaged and the headlamps move around. Where do I get new ones?
>>
>> One place:
>>
>> http://www.van-cafe.com/home/**van/smartlist_609/headlight_**
>> adjusters.html<http://www.van-cafe.com/home/van/smartlist_609/headlight_adjusters.html>
>>
>> another:
>>
>> http://www.gowesty.com/ec_**search_results.php?search_**
>> phrase=headlight+adjusters<http://www.gowesty.com/ec_search_results.php?search_phrase=headlight+adjusters>
>>
>> The least expensive way is to find a wrecking yard near you that has
>> Vanagons,
>> and go check them out for these.....most likely they've already been
>> cannibalized.
>>
>> bob
>>
>>
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