Date: Sat, 12 Oct 2013 08:47:28 -0500
Reply-To: Jim Felder <jim.felder@GMAIL.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: Jim Felder <jim.felder@GMAIL.COM>
Subject: Re: VLVC - Battery experience with Walmart
In-Reply-To: <E689AE5C-3A89-4F36-B3FE-D11228EFB6F9@aol.com>
Content-Type: text/plain; charset=ISO-8859-1
I know someone who took a Volvo to Walmart for an oil change. They wouldn't
change his oil because the car had an oil leak, and they said it was their
policy not to perform oil changes on cars with oil leaks. And this guy
worked at that Walmart!
In general the only things I have been satisfied with at the Walmart Auto
Department are the batteries/warranty and the selection and price of oil.
Jim
On Sat, Oct 12, 2013 at 8:10 AM, Steve Cotsford <cotsford@aol.com> wrote:
> Many Walmart employees that are not very enthusiastic about being there
> are perhaps that way because they cant find any work anywhere else. That
> is not a justification for them to do shoddy, ignorant work though.
> Unfortunately today there are many places who pay minimum wage and have no
> benefits for their employees. That's the way it is around these parts
> anyway and its a real shame.
>
> On Oct 12, 2013, at 8:44 AM, Don Hanson wrote:
>
> > Because of this & a few other stupid incidents over the past 10 or so
> years
> > I refuse to donate any of my dollars to their Auto Service Department.
> >
> > Wal Mart has an auto service department? Who'd a thunk that? and who'd
> > ever take a vehicle to a Wal Mart for service? (sorry Tom...just funnin'
> > on your post)
> >
> > Really though, at the wages paid by those guys you can't expect to find
> > decent mechanics working for them. Walking through most Wal Marts is
> > enough to know that the majority of their workers aren't very
> enthusiastic
> > about being there. Crikey!...finding decent and dependable auto
> mechanics
> > is not something I would expect at Wal Mart, of all places....
> >
> >
> > On Fri, Oct 11, 2013 at 9:04 PM, Tom Hargrave <thargrav@hiwaay.net>
> wrote:
> >
> >> Wow!!! And I thought they just screwed up & issued a full refund by
> >> mistake.
> >>
> >> But I still can't get over the time they did not drain the oil in my
> >> daughter in-law's car, did not change the filter and dumped 5 more
> quarts
> >> of
> >> oil in on-top of the old oil 3 years ago. Then the service manager had
> the
> >> gall to tell me over the phone that they did everything correct and
> "it's
> >> normal for cars the age of hers to smoke a little!!!!!" Her 3 year old
> >> Mazda
> >> had just under 60,000 miles on the clock.
> >>
> >> I took the car to a Walmart closer to my house where the Service Manager
> >> drained all 9+ quarts of oil from the crankcase, changed the filter &
> >> showed
> >> me the stained gasket where it had been in the housing for a while, and
> put
> >> in 5 quarts of the correct oil. Then he and his store Manager got on the
> >> phone with the other Service Manager. Later that evening the other
> Service
> >> Manager called & asked if the car was OK. He never did mention what he
> had
> >> done or offer an apology!
> >>
> >> Because of this & a few other stupid incidents over the past 10 or so
> years
> >> I refuse to donate any of my dollars to their Auto Service Department.
> >>
> >> Thanks, Tom Hargrave
> >> www.kegkits.com
> >> www.stir-plate.com
> >> www.towercooler.com
> >> www.grow-sun.com
> >> www.raspberryproject.com
> >>
> >> -----Original Message-----
> >> From: Vanagon Mailing List [mailto:vanagon@GERRY.VANAGON.COM] On
> Behalf Of
> >> Dennis Haynes
> >> Sent: Friday, October 11, 2013 10:51 PM
> >> To: vanagon@GERRY.VANAGON.COM
> >> Subject: Re: VLVC - Battery experience with WalMart
> >>
> >> Wal-mart tracks the battery serial numbers at the point of sale. They
> know
> >> when it was bought. Great deal for the "house" battery. If you do kill
> it
> >> in
> >> less than 2 years you get a full refund and the warranty period starts
> >> again
> >> with the replacement battery.
> >>
> >> Dennis
> >>
> >> -----Original Message-----
> >> From: Vanagon Mailing List [mailto:vanagon@gerry.vanagon.com] On
> Behalf Of
> >> Tom Hargrave
> >> Sent: Friday, October 11, 2013 11:44 PM
> >> To: vanagon@GERRY.VANAGON.COM
> >> Subject: Re: VLVC - Battery experience with WalMart
> >>
> >> Most likely the clerk "screwed up".
> >>
> >> Thanks, Tom Hargrave
> >> www.kegkits.com
> >> www.stir-plate.com
> >> www.towercooler.com
> >> www.grow-sun.com
> >> www.raspberryproject.com
> >>
> >> -----Original Message-----
> >> From: Vanagon Mailing List [mailto:vanagon@GERRY.VANAGON.COM] On
> Behalf Of
> >> John Graham
> >> Sent: Friday, October 11, 2013 10:40 PM
> >> To: vanagon@GERRY.VANAGON.COM
> >> Subject: VLVC - Battery experience with WalMart
> >>
> >> My main vehicle is an '88 Vanagon Camper, but I am also the main motor
> >> consultant on my wife's Toyota Sienna. So my tale is about the battery
> on
> >> the Sienna.
> >>
> >> Yesterday it failed to start the beast; charging it didn't help. My
> >> verdict
> >> was the battery needed to be replaced. It had come from WalMart and it
> was
> >> close by so off I went. I found the needed new battery on the rack,
> >> purchased it (for $99) and loaded in my trusty Vanagon.
> >>
> >> Now here's the interesting/happy part. I took the old battery back to
> the
> >> customer service counter expecting to only get my $9 core charge back.
> The
> >> service person waved her little price gun at my receipt and then my old
> >> battery's bar code sticker and then played with her register keyboard
> for
> >> what I thought was longer than needed for a $9 core charge.
> >>
> >> She proceeded to hand me a $60 refund (I guess there was some warrantee
> >> left
> >> on my old battery that I hadn't calculated). I guess you can tell that
> I'm
> >> not that attentive to all those details, but I'm sure the battery was
> over
> >> 2+ years old.
> >>
> >> So I guess my takeaway from this is that if your dead battery came from
> >> Walmart, you may get a refund when you purchase your next one if there
> is
> >> some warrantee left. Who knows - maybe I just got lucky with the right
> >> service person, but next time, if they don't scan the old battery, I'll
> >> ask.
> >>
> >> I hope your next dead battery experience is as good as mine was.
> >>
> >> John Graham
> >> '88 Vanagon Westy - Charlotte, NC
> >>
> >> --
> >> <http://johntakesgreatpictures.com>
> >>
>
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