I have three vehicles. All are rolling on tires bought from Discount Tire. On the West Coast they operate as America's Tire. I have patronized them for more years than they have existed under the current name (their former name was Four Day Tire Stores). I do check other dealers for prices (and the one time another dealer beat them, Discount quickly agreed to match, and take off another $3 per tire). I had a tire develop a bubble, not a road hazard but just a bad tire --unfortunately it happens. When I had had a problem like that with Firestone (a Bridgestone branded tire), there was a lot of hassle. I had to pay for the new tire, then send the tire that failed by freight to be examined in Memphis before I got any satisfaction -- that for a tire that threw the tread. And that was during Firestone's fiasco with Ford SUVs, so you;d think they would be trying to avoid looking bad. At Discount, they replaced my tire. When I asked if they would have to get the manufacturer's approval, I was told, "Well, yes, but we're not going to come looking for you. Be safe." That was that. I never heard from them, other than to get a new copy of the tire warranty in the mail with a new date and mileage. They will match online prices, too, though in that case they add an installation fee -- the same as they would charge if you had the tires shipped to them from the online dealer (still no shipping fee, a substantial cost with online purchase). mcneely ---- Loren Busch <starwagen@GMAIL.COM> wrote: > RE: Dealing Face To Face > Can I join the "I Like To Deal Face To Face With a People" fan club? And as > far as Discount Tire is concerned I have had nothing but stellar service > from them for what, probably 30 years now? Not only local but on several > occasions while on the road. -- David McNeely |
Please note - During the past 17 years of operation, several gigabytes of
Vanagon mail messages have been archived. Searching the entire collection
will take up to five minutes to complete. Please be patient!
Return to the archives @ gerry.vanagon.com
The vanagon mailing list archives are copyright (c) 1994-2011, and may not be reproduced without the express written permission of the list administrators. Posting messages to this mailing list grants a license to the mailing list administrators to reproduce the message in a compilation, either printed or electronic. All compilations will be not-for-profit, with any excess proceeds going to the Vanagon mailing list.
Any profits from list compilations go exclusively towards the management and operation of the Vanagon mailing list and vanagon mailing list web site.