Date:         Sun, 3 Jul 2016 10:20:30 -0700
Reply-To:     bernie <1234bjs@GMAIL.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         bernie <1234bjs@GMAIL.COM>
Subject:      Shop experience gas tank
Content-Type: text/plain; charset=UTF-8

I was having a gas smell occasionally in 85 westy
and I took it a shop that I often go to.
The fellow phoned me later in the day and said that
the tank was rusted.
He said "at the point that the grommets connect to the tank it's rusted".
I said " you mean there is nothing for grommets to hold to".
He said "exactly".
The vehicle has been parked undercover for it's whole life and is a very
rust free vehicle.
I took him at this word and gave the go ahead for a new tank as per
recommendation.
When I went to pickup vehicle I said I wanted to see the tank.
He took me back to tank where grommets where in excellent condition, I had
replaced them sometime ago, and there was no rust on tank.
I said "Where is rust on tank near grommets like you indicated".
He said " I didn't say that. It was leaking at the seal where top half of
tank connects to bottom half".
He showed me an area of concern. I am not expert but it looked like it
could be a problem area.
I said well I am not disputing that I may have needed a new tank however my
concern is the reason for the tank has changed.
Basically he said he never said anything about
rust and grommets.
I paid the bill and told him on the basis of these events I had lost
confidence in the shop and we could no longer do business as to me a man's
word is everything.
I know what he said to me on the phone.
Did I over react or did I make the right call to be done with this shop.

Bernie
Vancouver