Date:         Mon, 5 Nov 2018 14:42:44 -0500
Reply-To:     The Bus Depot <vanagon@BUSDEPOT.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         The Bus Depot <vanagon@BUSDEPOT.COM>
Subject:      Re: starter
Comments: To: David McNeely <davmcneely40@gmail.com>
In-Reply-To:  <CACvdLxPqNfdxBEe=Eyss7KmxPdsHoEyW8RFDD8bTQZv_7UYi5w@mail.gmail.com>
Content-Type: text/plain; charset="UTF-8"

Hi David,
 
Sorry for the frustration.  We’re not aware of a problem with the search and haven’t been getting other complaints.  It may be a one-off issue. Can you try a different browser, or opening a new private (incognito) window in your existing one, or clearing your cache and cookies?  If this doesn’t work please email me exactly what the message says and I’ll forward it to our web developer.
 
Ron Salmon
The Bus Depot, Inc.
www.busdepot.com
 
From: David McNeely [mailto:davmcneely40@gmail.com] 
Sent: Monday, November 5, 2018 2:14 PM
To: vanagon@BUSDEPOT.COM
Subject: Re: starter
 
Well, Ron, I HAVE already made my decision.  I ordered your combination of rebuilt Bosch motor and adapter plate a week ago.  BTW, and I hope you have gotten this fixed or at least are getting it fixed:  Your web catalog returns to me a message that it is undergoing updates and will be back up in a few minutes whenever I try to search for anything.  That has been going on for more than a week.  I was able to find a workaround, but it requires browsing through dozens of items on the catalog rather than searching for and finding a specific item.  Since I was ordering 11 items at over a thousand dollars total, it was quite a bother to do that, but I did it, and the order is scheduled for delivery this coming Friday.
 
David McNeely