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Date:         Thu, 21 Oct 2021 18:07:36 -0700
Reply-To:     Bruce Todd <beeceetee@GMAIL.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Bruce Todd <beeceetee@GMAIL.COM>
Subject:      Re: Venders and shipping
Comments: To: Eric Caron <ericcaron96@comcast.net>
In-Reply-To:  <5419227F-3B35-41E8-B5B0-52929B251B1D@comcast.net>
Content-Type: text/plain; charset="UTF-8"

Hi Eric,

Interesting topic and metric - My best shipping experience which completely blew me away was from Bus Depot - not sure whether it was an one off or a fluke but I ordered 2 items early in the week and received them two and a half days later or so…The items were not small and had to clear customs as I live in Canada on the west coast.

It was about a year ago and I posted about my experience.

Bruce

On Thursday, October 21, 2021, Eric Caron <ericcaron96@comcast.net> wrote:

> Just some personal observations. YMMV. > > I made an order from Chris at T3 recently and a similar order from GW > the same day. > The T3 order arrived today. The GW order was charged today but not yet > shipped. This is typical for GW for me. > > I wonder what other folks experiences have been. With regard to vender > service? > > Here are my experiences with the venders I use the most. > Listed from strongest on top and equal ones on the same line. > > > Fastest shipping > T3 , Uniwerks > Vanagain > Bus Lab , Vancafe , Bus Depot > Go Westy > > Most affordable shipping > T3 , Uniwerks > Vanagain ,Bus Lab, Vancafe, Bus Depot > Go Westy > > Not sure about other venders but curious about your experiences. > My experience is based on least expensive shipping options. > > I’m, on the East coast so that helps the East coast venders get to me. > This may be why Vanagain comes quick but Bus Depot usually takes about as > long as some of the faster west coast venders. But, it has been awhile > sense I made a Bus depot order. > > Also, Web site use is different for me being blind but here is my > preference. > > Easiest to use sites > Go Westy > Bus Lab > Van Cafe RM > T3, Uniwerks > Vanagain, Bus Depot > > For me web issues will be different than for the sighted users. software > issues may not be a problem for sighted users. > For T3 and Uniwerks the check out was a bit harder, for me, but the sights > worked well. > > I appreciate all our venders, but sometimes I select a vender by speed of > delivery, and sometimes because I have someone I can talk to to help with > the order. > Otherwise it is item availability or price. > > Most likely to respond with helpful information > Vanagain, Uniwerks, T3 > Bus Lab, Bus Depot, Go Westy > > I rely on fellow list members for links because when I ask for assistence > I find getting help on the phone hard and the person usually doesn’t know > the products. > Vanagain is the big exception always helpful and will answer the phone. > And T3 and Uniwerks also respond well by email > Persistence has paid off with other venders but is more challenging. > > There are lots of other vender’s out there. I try to use the VW bus folks > when possible but have found needed items at > Rock Auto > Fits in the middle of most categories for price and shipping. > I’ve seen some strong recommendations for other venders carrying our bus > products and I try to remember to check them but again web issues sometimes > slow me down. > Amazon is helpful for general items and surprisingly often for some > unusual items > Example are some of the great tips from Dennis on things like fuel pumps > and starters, not to mention some tires and wheels. > > > Another category > Vender that often has items know one else has that are of special > usefulness > Go Westy, > T3, Uniwerks, Vanagain, Bus Depot, > Vancafe Bus Lab > > Now, I’m going back under my bus, ongoing trailing arm cleaning project. > Obsessive Compulsive, who me? > > Eric Caron > 85 GL Auto Westfalia >


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