I don't know where you are, but my experience with the VW dealer in Olympia was excellent. The fellow took me in when it was a long weekend even though I didn't have any appointment. I broke down on the Friday afternoon, and he squeezed me in, put in a new starter, and I was on my way within 2 hours. Now that's service! Of course that was 2 years ago, but I expect it is still good. Nobody does stuff like that anymore up here in Canada. Our local dealer is a $^%$$#@%!! geek! I wouldn't send my mother-in-law there! Anyway, check out the Olympia dealer, he was way beyond the call of duty. Luck, Courtney
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