Date: Thu, 6 Apr 1995 19:16:12 -0700 (PDT)
Sender: Vanagon Mailing List <vanagon@vanagon.com>
From: James Cook <jcook@netcom.com>
Subject: Re: warranty/heads/gaskets FTC
On Thu, 6 Apr 1995 REP@icbr.ifas.ufl.edu wrote:
> > On Thu, 6 Apr 1995 hmspliet@mit.edu wrote:
> > My heads and gaskets were replaced 20k miles ago at 133k miles. I just got
> > word that VW is willing to cover 80% of my cost of gaskets that just went
> > out. So that says 20k miles. I'm also told that new gaskets are available
> > as of six months ago which are better. I have a 1985 Westphalia.
>
> I just called TWO dealerships in St. Augustine/Jacksonville area, one
> said that the deal was only for 1990-1992 vehicles. The other guy said
> that he hadn't ever "heard of such a thing." He then told me that if my
> head gaskets had blown I could expect to buy a new engine because "with
> all that corrosion you'll start breaking things, snapping bolts."
> I would LOVE to hear any SOLID proof concerning the money back (who get
> it, why, where, who can do the repair).
Well I can say that I have proof.
My 1985 Westphalia camper has been in the shop at ANTONION
VOLKSWAGEN dealership in Sunnyvale, California over the past couple of
days. I took it there with recently described symptoms including no
coolant in refill/expansion tanks, temperature lamp and gauge topping
out, etc. The dealership confirmed that the gaskets needed replacement,
did the original work on my heads a while back, and offered me the 80%
payment from Volks./America today. They also are the source of the
statement that a new gasket became available some months ago which is
supposedly better. I did not have to resort to a threat or reference to
FTC or BBB arbitration stuff. They started off saying they suspected that
VW/America would put up at least 50%, and finally came back with 80% on
it, particularly in vew of having done the heads about 20k miles ago.
> ALSO, what about that guys statement on corrosion? B.S. or IHNSHO?
> chuck
Good question. Can anyone else illuminate on this?
James Cook
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