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Date:         Wed, 10 May 1995 11:06:37 +0100
Sender:       Vanagon Mailing List <vanagon@vanagon.com>
From:         puusital@adobe.com (Paul Uusitalo)
Subject:      Re: Syncro Ball Joint

Derek sez;

>I had a ball joint replaced on my syncro. It made a klunking sound. > >It cost about $2,000 to replace plus another $2,000 of diagnostic time. >Plus, of course, about $50 in parts plus other parts they replaced but >didn't have to. > >I am not kidding you--I have the receipts to prove it. > >All under warranty, of course. > >

I'm beginning to think that your dealership is running some sort of scam whereby they fabricate ridiculously inflated labor charges for warranty work on your Syncro (while they're actually doing non-warranty work on someone else's car) and then pass the bills onto VoA for reimbursement.

There have probably been just enough problems with Syncros (and Corrados & other VW exotics) that it's easy for them to get away with this. VoA has probably given them a blank check to fix all problems, "whatever it takes."

It's either this, or the dealership's mechanics must have a really good dealer themselves (if you know what I mean).

It would have been interesting - if you had the time - to actually sit there for the 80 or so mechanics hours they claim it took to fix the problem and just watch what was really done to the vehicle.

Paul puustial@adobe.com


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