Date:         Wed, 11 Oct 1995 15:00:43 -0500
Sender:       Vanagon Mailing List <vanagon@vanagon.com>
From:         dthomas@intersurf.com (Dave Thomas)
Subject:      Re: VWoA warranty - any recent experience?


>
>My 93 EV is coming up on the 2 year expiration of the date it
>was "put into service" (as VW says).  I have until the end of October 
>to get all my nit-picky things taken care of - or so I thought.  I
>suddenly remembered that the warranty is 2 years or 24K miles, whichever
>comes first, and I've just hit 26.2K.  What a sickening feeling.  Besides 
>being mad at myself for spacing on the miles, I'm not too happy with the
>2 dealers I've called 'cause they're not cutting me much slack.  They're
>both giving me the same line : "bring it in, we'll look at what needs work, 
>then see what percentage VW will pay.  And by the way, don't put any more
>miles on it, or the percentage VW *might* pay will go down."
>
>Anybody been through something like this?  Is there a "percentage they'll
>pay formula" anyone knows the details of?  They're being very vague.
>

I just had my 93 EV in for replacement of the instrument cluster voltage
stabilizer. I had 28K on the odo.  I paid $7 + change, or 20% of the total
charge.  The service manager referred to it as VWoA "good will".  Whatever
it is, it's OK by me -- many other brands you pay 100% after expiration of
warranty.  

Dave
=====================================================
==Dave Thomas========================================
=='91 K100RS=========================================
==Baton Rouge========================================
==HTTP://www.intersurf.com/~dthomas/=================
=====================================================