I, too, had only one experience with Bus Boys. I ordered a windshield gasket, with a different ship-to address from the bill-to address. They shipped it to the bill-to address by mistake, and as a result I didn't get it on time. When I called and spoke to the owner, he checked the records, readily admitted the mistake, and upon return of the gasket promptly refunded all charges, including shipping. Not the best experience in the world, but at least he owned up to his mistake and refunded my money promptly. -Ron Salmon
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