Lawrence Johnson wrote: > > Kenyon, > Tonya is right. > IMHO Pressure, applied gently but persistently is the most productive > method. In our case it was a 6 year old 1986 Subaru with only 13,000 > kms. They wanted to write the car off; we wanted it repaired. What we > did was challenge the insurance company to locate such a low millage car > for sale anywhere in Canada. We were fairly confident that it was an > impossible task. Nobody sells such a gem. For the repair costs they went > from $2,400 to $4,500 to $6,500 finally (more than the book value at > that time). The war took over three months of sparring. It helped that > the car was my mother's (little old lady) and her son was championing > her cause (justice for our elderly). I milked this injustice bit for all > of its political juice. It also helped that car insurance companies were > going through a rough time in the press. There was more than a hint that > I would go to the press it they didn't do-the-right-thing. > > The three most important tactics to follow are: pressure, presistance, > and stand on firm ground. > > Get all the adds you can find for similar year/model/condition and get > the asking prices. Get as much info you can for real live vans (not > stats orbook values). If the company is going to give you what you want, > they must be given some way to save face. > > I wish you very good luck, > Larry > '86 Syncro Westy "Fritz"
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