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Date:         Sun, 13 Jul 1997 22:39:21 -0400 (EDT)
Sender:       Vanagon Mailing List <vanagon@vanagon.com>
From:         JordanVw@aol.com
Subject:      Re: who knows?

--------------------- Forwarded message: Subj: Re: who knows? Date: 97-07-13 00:43:39 EDT >From: JordanVw To: ronclay@ldd.net

In a message dated 97-07-12 23:16:27 EDT, ronclay@ldd.net writes:

<< Lately, every time I have some little thing done, they leave some part of the job undone! This last trip was worse! I had the front brakes done and drove the 100+ miles home only to discover that my chrome lugs had been switched for black ones! chrome on the back, dingy black on the front. There were no other Vanagons in the shop that day so I thinking the swap was intentional, and I'm really steamed. Never the less I call the service manager whom I think of as a friend, and suggest that a mistake has been made. He gets a little huffy and sez it could not happen, no other vans in the shop that day and Vanagon lugs are unique to Vanagons, must have been that way when I brought it in. I know that's not the case. I washed the van two days before: chrome all around. Now I'm not only angry I'm worried! What if these are not the correct lugs and they were just forced in? I might be in danger of them breaking or coming out because they are stripped. Will I have to buy new hubs? in the face of the service manager's denial do I force the issue over eight lug bolts or just order new ones for one of the suppliers on the list and then find a new mechanic??

thanks for any advise any of you can offer.

>>

you forgot to say if you had alloy wheels or not. that makes a difference.

chris


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