Date: Tue, 19 Aug 1997 23:16:56 -0700
Sender: Vanagon Mailing List <vanagon@vanagon.com>
From: Rick Gordon <rickgo@halcyon.com>
Subject: fridge repair
I pulled the fridge in my Vanagon once - it took all of about 15 minutes.
non-Westfalia but still they couldn't have made it that hard to get out.
So assuming 1 hour labor for r&r of the fridge another hour (and I'm being
generous) to test for leaks everywhere, what did they do the remaining 6
hours? Bill you for the time it takes to get cold?
Unfortunately mechanic's estimates are at the state level. WA state, for
example, has you sign a statement allowing the mechanic to spend XXX amount
of $, and requiring them to contact you before doing any more.
I don't know what it is in PA.
On a related note, when I first got the Vanagon I took it in to have all
that stuff cleaned up and checked out at a local RV shop (I didn't know
much about working propane then.) They managed to get the old furnace out,
hot-tank the combustion chamber, reassemble it, and check the entire system
for leaks. They charged approx $60. Oh, and they let me watch (and help in
a few instances) so I got to see how to do it myself.
>
>I asked for a dometic estimate and (naturally) could not be told one
>until it was pulled out and looked at. They test and soaped it up and
>found no leak. They did lubricate a reset button just outside of the
>fill valvue. Good work, no problem here.
>
>
>Well a _good_ and _thorough_ cleaning was what it took to fix the
>propane dometic and I picked up the unit today and I was presented with a
>bill for $380! No parts were included.
>
>This represents 8 hours at $45 per hour. They never called me with an
>estimate and never in my wildest dreams did I think it would get this
>high without any phone call or any parts. Seems like he put on the
>blinders, fixed it and billed me without any regard for my wallet. I
>would not have had him go beyond $200 though I did not tell him that. I
>cannot imagine ever valuing this refrigerator on propane to the tune of
>over $300. I was told that $380 was typical for this work after it was
>done but never beforehand.
>
>I would like some list opinions on this mechanics bill and lack of any
>estimate (as a matter of fact he never, ever called me in the four days
>he had my daily driver).
>
>What do you think?
>
>Does this seem exhorbitant?
>
>Does it seem like business as usual in the RV repair business not to get
>an estimate?
>
>Anyone have any idea how many hours were spent on the leak check? If 1-2
>of the 8 were spent, it would leave 6-7 for the stove?
>
>
Rick Gordon
Bainbridge Island, WA, USA
-------------------------------------
rickgo@halcyon.com
http://www.halcyon.com/rickgo/
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