Date:         Thu, 16 Oct 1997 12:40:32 -0500
Reply-To:     Bob O'Shaughnessy <oshaug@INFINET.COM>
Sender:       Vanagon mailing list <Vanagon@Gerry.SDSC.EDU>
From:         Bob O'Shaughnessy <oshaug@INFINET.COM>
Subject:      Re: Parts Place, Caveat Emptor!
Content-Type: text/plain; charset="US-ASCII"

>>I dont know how that place stays in business. they're prices are the WORST
>>i've seen...  seriously...
>>
>IMO, you get what you pay for. Their prices are higher but their customer
>service is superb. They've always been willing to spend time answering my
>questions no matter how basic or off-the-wall. On at least one occasion,
>they talked me out of spending a couple of hundred dollars with them
>because there was a cheaper alternative that I could do myself for just a
>few bucks, which they explained to me in some detail. Most places would
>just have shut up and cheerfully taken the money.


     I stopped dealing with parts place years ago.  I can honestly say
that every single order I placed with them resulted in either wrong or
broken parts.  Their return policy requires you to threaten to halt
payment on your credit card purchace in order to get them to even *offer*
to cover return shipping on broken/wrong parts.  Their catalog, while
slightly informative also has varrying prices for the same item.  You
guess which price they charge, yep, the higher one.

     I get better deals from my FLAPS, Kyle or Ron.

     Stay away from Parts Place, and tell your VW friends that even
though the PP catalog is the only unsolicited VW parts catalog they get,
they *aren't* the only place to get parts.

     Caveat Emptor

___________________________________________________________________________


Bob O'Shaughnessy
84GL, 85GL project (Mine)
82 Diesel L with carbed Rabbit engine (belongs to friend)
74 Bus (Dad's)
72 Wife, 94 Rabbit, 95 Cat, 96 cat.