Just a quick update on the Haynes manual group purchase. The manuals have been in New York for over a week now, but the freight forwarding company has yet to get them the final 120 miles from New York to here in Pennsylvania. This despite numerous phone calls, and false claims on their part that they were already en route. The latest claim is that I'll have them tomorrow or Wednesday. It will take a few days for me to get them all shipped out once they arrive, so I'd say that you'll probably start seeing them near the end of this week. For what it's worth, the name of the company is Quality Custom Brokers in Jamaica, NY. I would strongly advise that anyone ordering products from overseas avoid any air freight carrier who is using Quality. I've never seen such poor service or blatant disregard for the customer. To add insult to injury, not only did they sit on the books for over a week, but when I called (four times) even the owner of the company made it clear that he didn't give a sh*t that I was pissed off about the delay. I think it's ridiculous that the manuals are taking longer to get from N.Y. to Pa. than they took to get from England to N.Y., and I plan to tell Haynes that next time I order from them. In any event, hopefully it will be well worth the wait. Sorry to have been letting off steam. :-) -Ron Salmon The Bus Depot http://www.busdepot.com |
Please note - During the past 17 years of operation, several gigabytes of
Vanagon mail messages have been archived. Searching the entire collection
will take up to five minutes to complete. Please be patient!
Return to the archives @ gerry.vanagon.com
The vanagon mailing list archives are copyright (c) 1994-2011, and may not be reproduced without the express written permission of the list administrators. Posting messages to this mailing list grants a license to the mailing list administrators to reproduce the message in a compilation, either printed or electronic. All compilations will be not-for-profit, with any excess proceeds going to the Vanagon mailing list.
Any profits from list compilations go exclusively towards the management and operation of the Vanagon mailing list and vanagon mailing list web site.