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Date:         Mon, 15 Jun 1998 11:21:19 -0700
Reply-To:     Old Volks Home <jim@OLDVOLKSHOME.COM>
Sender:       Vanagon Mailing List <Vanagon@vanagon.com>
From:         Old Volks Home <jim@OLDVOLKSHOME.COM>
Subject:      Re: Bus Depot Replies
Comments: To: Vanagon@VANAGON.COM
In-Reply-To:  <001801bd97cd$21ecd160$67ac8cd1@default>
Content-Type: text/plain; charset="us-ascii"

In all fairness, Ron has been busy of late, what with a new addition and such. But like him, I am receiving a few hundred e-mails each week and have gotten behind in answering because I'm busy packing & shipping stuff. I try to answer each and everyone of them within 24 hours, 48max, but there have been a few falling through the cracks (i don't delete anything coming to me directly, thanks to those wonderful filters).

As an example, I had 62 pieces of mail this morning for all kinds of things in addition to at least 120+ postings from various lists I'm subscribed to (I read these later in the evening unless something perks my interest or I have something to contribute).

Sinus infection and Strep throat these past few days haven't helped either. Doctor wants me to take a week off (yeah, right, like I can afford it after a visit to him and the cost of prescriptions [I hate pills - I could never be a druggie]).

Calling me is most of the time the best way as well. However, if you do receive the phone machine, please don't be afraid and hang up. Leave your name and number and best time to call if you're not at the number given. A lot of times I will be on my other line, but can monitor your call coming through and many times I've been able to pickup in the course you leaving a message. In other cases, I will be out in the garage packing stuff or over at my "bulk warehouse" a few miles away pulling orders, so of course I can't hear it right then.

The hardest time to reach me by phone is after 3PM to about 7PM Pacific Time. This is when I'm on the road to the Post Office, UPS and usually having my first meal of the day. But I can be reached most evenings after 7PM and I'm usually up pretty late (talked to a customer last night around 11:30 Pacific), so don't feel bad about calling then. Morinings are pretty busy too (I walk into the bedroom office at about 7 Pacific). And I can be reached most Saturdays and Sundays if a show isn't going on somewhere.

Having my On-Line Catalogs on the website has definitely lowered the email traffic. People have their answers and usually just call or email their orders in. And the Vanagon sections are finally being uploaded this week (Thursday or Friday), so I know that will help as well. Although I don't have a fancy searchable database like Ron will, stuff's pretty easy to find with the selectable indexes in each catalog section.

Ron - Hang in there - just remember, the worst is yet to come <grin>.

To The List - As always, thanks for your patience and support

Both Ron and myself want serve you as best as we humanly can. I know he busts his butt as hard as I do (with a growing family, it can be harder to do anyway - all I have to worry about is making sure that cat is fed on time here).

Jim Thompson 84 Westy 2.1 * 62 Sedan * 90 Fox Wagon Check out our latest cool stuff at: http://www.oldvolkshome.com ------------------------------------------- NEW! - VDO Products Online Catalog! http://www.oldvolkshome.com/ovhvdo.html NEW! - Bus/Pickup 68-79 Online Catalog! http://www.oldvolkshome.com/bus6879.html ------------------------------------------- Check out the Odd, Weird, One of a Kind Items For Sale On the "OddBall Page" http://www.oldvolkshome.com/oddball.html ------------------------------------------- Sherwood Automotive * The Old Volks Home PO Box 176 * Palo Cedro, CA 96073-0176 (530) 221-5342 (Voice or Fax) jim@oldvolkshome.com jim96003@c-zone.net


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