Date:         Thu, 6 Aug 1998 11:33:23 -0400
Reply-To:     Michael Sullivan <sullivan@OPENMARKET.COM>
Sender:       Vanagon Mailing List <Vanagon@vanagon.com>
From:         Michael Sullivan <sullivan@OPENMARKET.COM>
Subject:      Re: Norcold Recall...lets do it
Comments: To: Vanagon@VANAGON.COM
Content-Type: text/enriched; charset="us-ascii"

I just retrofitted a factory-refurbished Norcold 3163 into my '87 Westy and it has so far performed flawlessly -- significantly better than the old Dometic. Even got to below freezing! My only gripe is that the flame blows out when I drive -- no matter, I simply switch to DC while I'm driving and it keeps just as cold as propane. With 110VAC it gets cold in about 3 hours.


Thus, so far, my experience has been nothing but A+.

I'm very happy with the Norcold.

Sorry to hear you are having problems with yours.

I'll let you know if mine ever acts up.


NOTE: perhaps the factory-refurbished units are somehow "better" than stock?


Cheers,

MJS



At 08:27 PM 8/4/98 EDT, Christopher Low wrote:

>I WANT TO ORGANIZE A GROUP EFFORT TO HAVE A RECALL ON THE NORCOLD FRIDGE!!!!

>

>Rationale:

>The fridge is unreliable due to design flaws and we should not have to suffer

>the frustrations hassle and expense.

>

>Problems:

>1)  Won't light due to burner being plugged up.

>2)  Won't stay lit which could be due to not sensing the flame.

>3)  ????  What else have been the common problems?

>

>Strategies:

>1)  Gather information on problems that people have had.

>2)  Write to VW, Winnebago and Norcold to have them address the problem(s).  I

>propose we write the letter as a group and then each owner send the letter.

>On each letter we have name and vin. numbers of each owner.  It would be great

>if we could have 30 or more names.

>

>The ball is rolling:

>Please let me know what you think.

>Please let me know what problems you have had with your fridge.  The data

>which i think is most important is the number of times you have had a problem

>and what it was.  Example, 5 trips and 5 problems.  If you had to have the

>same problem fixed over and over again.

>

>Sincerely,

>Chris Low

>95' EB

>

<bold>Michael J. Sullivan

</bold><italic>Director of Catalog Design

Open Market, Inc.

</italic>

'87 GL Syncro Westfalia

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