Date:         Sat, 29 Aug 1998 11:16:35 -0700
Reply-To:     Marty Wallace <martywallace@ROCKETMAIL.COM>
Sender:       Vanagon Mailing List <Vanagon@vanagon.com>
From:         Marty Wallace <martywallace@ROCKETMAIL.COM>
Subject:      Experience with GoWesty - Ultimately a Satisfied Customer
Comments: To: Vanagon@VANAGON.COM
Comments: cc: sellaway@earthlink.net
Content-Type: text/plain; charset=us-ascii

As some of you may recall, I've had some minor (though irritating)
problems with an order from GoWesty.  The seal kit and new tent I ordered
from them arrived with instructions that were, at the least very poor
instructions, and at the worst they were inaccurate (directed to GLUE ALL
of the seals to the fiberglas and fastening details for tent to pop-top
were wrong).  Additionally, I had ordered a dash cover about a month ago,
and it  did not arrive.

I called Gary Smyth's attention to these problems, and he has worked hard
to rectify them.  Specifically, he is sending me the dash cover at NO
CHARGE for my troubles, and he is working with his vendors to provide
online and improved installation directions.  To his credit, he has been
very prompt in returning my e-mails throughout this whole snafu.

With all this in mind, I feel comfortable ordering from GoWesty again,
and I would recommend them to others as well.


==
Marty Wallace (1984 Westfalia "Heisenberg")
Chico, California
*****************
1st Annual MIDDLE-OF-NOWHERE Westy Get Together
Labor Day Weekend * 1998 * Frenchglen, Oregon
http://clubs.yahoo.com/clubs/centralcaliforniavwcampers
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