Date: Thu, 10 Sep 1998 07:20:38 -0700
Reply-To: vwmaster@VOLKS-MOTORSPORTS.COM
Sender: Vanagon Mailing List <Vanagon@vanagon.com>
From: vwmaster@VOLKS-MOTORSPORTS.COM
Subject: Changes @ Volks-Motorsports and pice info.
Content-Type: text/plain; charset=us-ascii
Listees,
Many things are appearant from discussion both on the List and with
people I deal with via e-mail and the phone.
Some people are doing business with people other than myself due to
my prices. I realize that some of my prices are higher than others, and
I'm prepared to work with anyone that has been quotes a lower price on
parts and wants to see if I can meet that price or beat that price.
My web site is under a major re-construction and I should start showing
the changes within the week.
I only show a few items on the web site, it would be near impossible
to show the Whole inventory we have.
For those of you who are Not familiar with what Volks-Motorsports
really is continue to read;
We are a Repair Shop as well as a Parts Store. The inventory in house
is larger than most wherehouses'. I usually have the item in stock. If
I don't my suppliers deliver to me 3 times a day. If you call me before
2:00 PST and I have it in stock it will go out the same day.
I am a 1 man operation as other vendors, the shop is LARGE. My phone
will only reach so far so if you call and I don't pick up, leave a
message! I return calls promptly.
E-mail- I return e-mail PROMPTLY, sure I may not be seeing the volume
others are seeing, but I used to see this volume and I returned e-mail
quickly.
I'm putting this info out there because many don't know the Scope of
our shop. I have 5 fulltime VW Techs to draw info from. We sevrice
more VW's in our town than the Dealer does.
Many times a customer will call asking for a part and I ask them a
few questions about how they came to this conclusion and I'll end up
selling them a totally different part than they called for and the part
I sold them WAS what they needed.
Some don't realize how long I've been playing with VW's. I'm 33 and
when I was born my Mother drove a Notchback. We've always had Vw's and
I was tuning them up when I was 12. The wealth of knowlegde surrounding
me alone is immense, let alone what I know.
I'm posting this for a few reasons, I've seen complaining about e-mail
response from other parts sources, price complaints from a few of the
people I deal with, and just to let all of you know that I started this
to HELP the Listees out. I NEVER knew what it would turn out to being
and the amount of hours and work it has turned out to be. Doing this
type of work is tough, if any of you knew how much time and energy goes
into making sure that the customer gets the right part at the right
price in time you might understand.
Let me know if I can be of assistace to any one of you with parts or
answers?
Kyle
--
Kyle Wade (408) 426-1431 OR (408) 429-9424
Keeper of the Volks-Motorsports page
Home Page - http://www.volks-motorsports.com
ICQ # 3882975
