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Date:         Fri, 25 Sep 1998 08:24:35 -0400
Reply-To:     Mark Hudgik <mhudgik@THE-SPA.COM>
Sender:       Vanagon Mailing List <Vanagon@vanagon.com>
From:         Mark Hudgik <mhudgik@THE-SPA.COM>
Subject:      Re: W. Massachusetts Mechanic
Comments: To: Melissa Mourkas <legacy@JAVANET.COM>
Comments: cc: Vanagon@VANAGON.COM
In-Reply-To:  <199809250138.VAA23196@mail2.javanet.com>
Content-Type: text/plain; charset="us-ascii"

I haven't had to use local mechanics much as I do most work myself, but the few times I have, I've been happy with Dana Automotive. I had them replace an engine for me due to the dreaded coolant corrosion/leak problem. They took the time to show me the disassembled engine, what they found and why they recommended replacing the engine vs. just the heads. They do charge "dealer rates" thus I only use them as necessary. At times they have given me discounts on parts, usually the big ticket items. For example, 15% off the $700 rear bumpers I needed a couple years ago. The rest of the time, I rely on the parts guys here on the list.

On the other hand, Rick Star Volkswagen in Wilbraham (now Wilbraham Toyota Volkswagen), does not generate any warm fuzzy feelings. Had them do some major engine work under warranty years ago, I then spent the following Saturday tightening bolts and adjusting belts to finish the job. With the condition I received the van in, I didn't want to risk taking it back to them. Even with the new name/owners, I am still leary of them, their prices are high and they are unwilling to extend any discounts on parts. Also, Volkswagen being second in the company name seems to be reflected in their attitude as well, their emphasis seems to be on Toyota, in the showroom, on the lot and in the repair bays.

If you'd like to compare notes, comiserate <g> or need advice, let me know I'm only a few minutes away in Granby.

- Mark

** 91 Carat ** Ole Faithful with Transplant ** 85 GL ** Dying a slow painful death with ex-inlaw ** 81 GL ** Died a glorious death in ball o' flames ** 73 Bus ** Donated to dedicated bus nut

At 09:37 PM 9/24/98 -0400, Melissa Mourkas said something similar to: >Dear List: > >I'm a newly proud owner of an '81 Westy in Western Massachusetts and am >looking for a knowledgeable mechanic in the Northampton area. There is, >of course, a VW dealer here, but we all know real service is often found >elsewhere! Other nearby cities and (mostly) towns are: Amherst, Hadley, >Greenfield, Springfield, W. Springfield, Chicopee, Holyoke and Westfield. > >Anyone have anybody to recommend? Thanks! >Melissa >81 Westy >


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