Ron, Unfortunately this is NOT the first time you've had to apologize for things in the store going awry. I'm sure you try to do an honest job, but your are getting the reputation of a disorganized, unreliable business. If your staff is so inept that it can't handle orders while you're away, then either you shouldn't go away or you should get competetant staff. That's the nature of owning your own business. I'm sorry if I'm coming down hard on you, but the complaints keep coming, and you don't seem to hear them. And being a part of this list and therefore soliciting business from it, you are going to be held to a high standard. And susceptible to intense scrutiny. I've had limited experience with Bus Depot, mainly because I can't get answers to my price questions. I called back in Oct, waited on hold, and then spent 15 or so minutes, on my phone bill, trying to help the guy on the phone locate a price on a part (the programable intermittant wiper relay). It was never found. I was then told to email my other price inquiries which I did....twice. I never got an answer. I'd love to give a fellow list member my business, but BD seems to not want it. I have limited time, so I call the companies with 800 numbers and quick service. I hope you can eventually get things to run smoothly, but for now, it seems to be chaotic. James |
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