Date: Mon, 18 Jan 1999 15:41:13 -0800
Reply-To: OregonSites <sysadmin@OREGONSITES.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: OregonSites <sysadmin@OREGONSITES.COM>
Subject: Re: Too big to ship UPS.
Content-Type: text/plain; charset="iso-8859-1"
There may be another option. Go to another UPS service location. In our neck
of the woods we can drive 10 miles to a UPS dealer who is a real stickler.
Or we can drive 25 miles and go to the UPS terminal where the lady who is
always there just eyeballs the package (not part of the chain gang I guess)
and doesn't even charge the obligatory 30lb min rate when the box is really
big... She just charges what the package weighs....
Needless to say, we always go the extra miles.
UPS is just a network of people, and some are cooler than others.
-Brian
84 Westy
-----Original Message-----
From: Michael A. Radtke <m.radtke@ELM.AZ05.BULL.COM>
To: vanagon@GERRY.VANAGON.COM <vanagon@GERRY.VANAGON.COM>
Date: Monday, January 18, 1999 8:01 AM
Subject: Re: Too big to ship UPS.
>Budd,
>
>You said, "I do not believe the 2 person folding middle seats are too big
>to ship via UPS ... A triangular shape will save a lot of inches of girth,
>so that length plus girth stays under the UPS limit of 130 inches."
>
>Don't believe it.
>
>I carefully wrapped my seat in a tarp, confirmed the measurements just like
>you said, and went off to UPS. The clerk carefully measured the length of
>the seat (the longest dimension) and then wrapped the tape around the seat
>to get the girth. The only thing is that she pulled the measuring tape
>(actually a bead chain) away from the seat at the hypotenuse of the
>triangle to make it a rectangle. I cried foul and she said that's how they
>always do it. I got out their guide book and read the words again.
> Nothing about pretending an unboxed object was in a box when it was
>measured. I asked about how a car muffler was measured (since there was a
>picture of that in the guide) and was shown that in that case they wrapped
>the tape tight and didn't pretend it was in a box. I asked why and the
>only answer that I could get was something like "because it wasn't a seat."
>
>I talked a supervisor. I talked to headquarters. I spent a week calling
>around talking to folks who always agreed with the clerk but couldn't see
>anything wrong with the way the guide was worded. Finally I got to a
>person who understood the issue. She said that everyone at UPS was trained
>to do the measurement as if the object was in a box, and she agreed that
>the wording in the guide was wrong by that standard. So she agreed to take
>the issue to the documentation committee.
>
>The bottom line is that measures by using the imaginary box method.
>
>Mike
>
>
>Michael A. Radtke - Z74 Voice: 602-862-4897
>Bull FAX: 4853
>13430 N. Black Canyon Hwy.
>Phoenix, AZ 85029 Email: m.radtke@bull.com
>
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