Dear Jack,
The key word being <underline>ROBUST</underline> faq -- something that has answers/insights/optinions to the thirty (or more) most frequently asked questions -- questions that repeatedly account for 30% of the "chronic" traffic on the list. And it is the sheer volume that is turning people off. Suggesting that people search the archives is a non-answer!
The existing faq (sorry Ron) while a good start, is "fairly" shallow. However, to be fair, some subjects ARE treated deeply. Unfortunately, other subjects covered by the current faq don't offer much in the way of alternates/options (e.g. the aux battery faq) -- this in spite of the fact that the current faq was, and is, a labor of love and we should thank Ron for his efforts to date.
If we can gather a team of editors to thoroughly cover one subject each, the volume of email will be reduced -- especially if new users are reminded that this new faq exists and, due to its robustness, probably has the answers to their questions!
Cheers, MJS
At 03:09 PM 1/25/99 -0700, Jack Reed wrote: >>Uh, I've been away for awhile and must have missed something. As far I'm >>aware there's an alive and well FAQ at www.vanagon.com, or at least it was >>there a minute ago. >> >>Jack
<bold> Michael J. Sullivan </bold><italic>Director of Catalog Design Open Market, Inc. </italic> ********************************************* phone: 781.359.7624 work: http://www.openmarket.com scan tips: http://www.hsdesign.com/scanning vanagon: http://www.hsdesign.com/vanagon ********************************************* |
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