Date:         Mon, 25 Jan 1999 18:00:06 -0500
Reply-To:     Michael Sullivan <sullivan@OPENMARKET.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Michael Sullivan <sullivan@OPENMARKET.COM>
Subject:      Re: old timers gone...
Content-Type: text/enriched; charset="us-ascii"

Dear Jack,


The key word being <underline>ROBUST</underline> faq -- something that
has answers/insights/optinions to the thirty (or more) most frequently
asked questions -- questions that repeatedly account for 30% of the
"chronic" traffic on the list. And it is the sheer volume that is turning
people off. Suggesting that people search the archives is a non-answer!


The existing faq (sorry Ron) while a good start, is "fairly" shallow.
However, to be fair, some subjects ARE treated deeply. Unfortunately,
other subjects covered by the current faq don't offer much in the way of
alternates/options (e.g. the aux battery faq) -- this in spite of the
fact that the current faq was, and is, a labor of love and we should
thank Ron for his efforts to date.


If we can gather a team of editors to thoroughly cover one subject each,
the volume of email will be reduced -- especially if new users are
reminded that this new faq exists and, due to its robustness, probably
has the answers to their questions!


Cheers,

MJS




At 03:09 PM 1/25/99 -0700, Jack Reed wrote:

>>Uh, I've been away for awhile and must have missed something.  As far
I'm

>>aware there's an alive and well FAQ at www.vanagon.com, or at least it
was

>>there a minute ago.

>>

>>Jack




<bold>

Michael J. Sullivan

</bold><italic>Director of Catalog Design

Open Market, Inc.

</italic>

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