Date: Wed, 24 Mar 1999 06:48:39 -0800
Reply-To: "Thomas D. Hanlon" <hanran.inc@CWIXMAIL.COM>
Sender: Vanagon Mailing List <vanagon@gerry.vanagon.com>
From: "Thomas D. Hanlon" <hanran.inc@CWIXMAIL.COM>
Organization: The Hanran Enterprises, Inc.
Subject: Re: Yokohama Sears Saga-And some rules of life....
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Re: Luke's Tire Saga.....
More rules of life...For Friday, too: RSVP
1. Never play cards with a guy named, "Doc."
2. Never eat a a place called, "Mom's."
3. Never sleep with anyone who has more problems that you.
4. Never fail to ask for "road hazard" coverage for new tires.
I had the same sidewall failure on 370Yokos from Sears.
I was cross-country from home in CA, in Delaware, on a Sunday morning.
SEARS sign looms on the horizon.
"No Yokos in stock, Gotta order. Where are you going?"
"California via Missouri."
"Where in MO?" "Suburban St. Louie."
"Leemme see. Chesterfield? OK?
"We'll have tire there in two days"
Gotta spare you can run on to MO?"
"Yep, one."
"You need a spare, spare. "I'll look for a spare, spare, here, used, of course,
on the house. Mount it for you."
Order and pick up tire(s) (two,) while I'm at it, in MO, long way from DE and
long way from CA.
Moral?. Sears, old Mother Sears, stodgy, plain 'ol Sears, not too cool to the
Rack and Discounts and Barn clients, has Yokos: tire, tax, tip, license,
inspection, readiest, all "ups and extras, mount, stems, balance, disposal,
state levy for environment, " road hazard," no hassles with the freight
company, no finding the local tire fixer/mounter, avoiding the skinned hands,
digital amputations, cussing and "you're-on-your-own" on a Sunday, 2,500 miles
from home"-syndromes, for about $90 a tire.
Thank you for using your Sears credit card, Sir." (Satisfaction
guaranteed...etc., For about 40 years......)
Usual disclaimers...
Tom Hanlon
Palm Springs, CA
84 Westy..
Charles \"Luke\" Lukey wrote:
> Purchased Y370's a few weeks ago
> '88 Wolfsburg rides nice
> Wife noticed air hissing noise last week
> LR tire flat Thursday morning
> Mounted spare, threw Y370 in the pickup, back to Sears
>
> Not sure what they can do
> Will take a look at it and call me
>
> Called me
> Sidewall damage
>
> Does it say "Road Hazard" coverage on original receipt?
> I do not see it
> I see no "Road Hazard" coverage on original receipt
> Then it's 70 bucks for a new tire
>
> Or, since it seems that the Sears representative that sold you this set of
> Yokohama Y370's a few weeks ago did NOT offer you the optional "Road
> Hazard" coverage when you purchased these tires, I will offer it to you now
> for $5.50
> Five dollars and fifty cents
> I accept
> I purchase "Road Hazard" coverage for all four tires
>
> My new tire will be here later this week
> I will pay 22 dollars for unlimited peace of mind
> Peace has a price
> It is 22 dollars
>
> Charles "Luke" Lukey
> Seattle, WA
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