O.K. One person suggested a boycott. Everyone else seemed interested in the original writer's problem getting fixed, and offered many suggestions, including a unified front of solidarity. There are companies with generally good reputations that, in the opinion of some, do not deserve them. Understand that the good companies are represented to the public by people, and people tend to be inconsistent, just as the products they produce are. In some cases these good companies should just get a wake up call to help them stay good. They have the choice to respond sensibly or to ignore the issue. I am more interested in their handling of this blown gasket at 300 miles, than in their past history. There is an old saying that One Aww shit! wipes out an infiity of Atta boys! If you are the one on the receiving end of poor product or service, the past reputation of the outfit means nothing. Respectfully, Steve "What you don't know can't hur..$#&(@^ ARGHHHHkkk!" satew@mninter.net |
Please note - During the past 17 years of operation, several gigabytes of
Vanagon mail messages have been archived. Searching the entire collection
will take up to five minutes to complete. Please be patient!
Return to the archives @ gerry.vanagon.com
The vanagon mailing list archives are copyright (c) 1994-2011, and may not be reproduced without the express written permission of the list administrators. Posting messages to this mailing list grants a license to the mailing list administrators to reproduce the message in a compilation, either printed or electronic. All compilations will be not-for-profit, with any excess proceeds going to the Vanagon mailing list.
Any profits from list compilations go exclusively towards the management and operation of the Vanagon mailing list and vanagon mailing list web site.