Vanagon EuroVan
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Date:         Wed, 14 Apr 1999 09:58:08 -0400
Reply-To:     Edward Berlett <berlett@SABER.TOWSON.EDU>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Edward Berlett <berlett@SABER.TOWSON.EDU>
Subject:      Re: AVP and repair costs nationwide (Longish)
In-Reply-To:  <3713B84E.B7809CBD@Schwenk-Law.com>
Content-Type: TEXT/PLAIN; charset=US-ASCII

I wish I had the time an energy to be a hard ass about the thing. I just want a van that runs right and is dependable. They seem reasonable people and most list members seemed happy with them.

I originally suggested that I would like to send the engine back. The eurospec or the WILFY conversion look pretty good. They agreed to pay for the work. Unfortunately, I always be waiting for the other gasket to go.

Thanks Ed

On Tue, 13 Apr 1999, Steve wrote:

> Here here! Hold them to their word. It's the law anyway. > > Stuart MacMillan wrote: > > > This is why I am thinking of doing the work myself, or finding a good > > local rebuilder. Shipping costs are nonexistent. > > > > AVP should fix this under warranty themselves. Defective seals are > > covered by their warranty just like a defective piston would be, and if > > they are unwilling to pay the true cost of the repair done locally you > > will have to remove the engine and ship it back, but they should pay for > > shipping. Check with the Attorney General's office in your state and in > > California for your rights under this warranty. > > > > If you paid by credit card, and I hope you did, call them too and > > dispute the charge due to the defective product. That is the only way > > you will have real leverage! > > > > Good luck and keep us posted. > > > > Edward Berlett wrote: > > > > > > AVP claims that there were a batch of bad head gaskets from the > > > manufacturer and that the warrenttee work will be paid by the gasket > > > manufacturer. > > > > > -- > > Stuart MacMillan > > Manager, Case Program > > 800-909-8244 ext 208 > > > > Getting your share of the Net yet? > > http://www.cobaltgroup.com > > http://www.casedealer.com/demo > > http://www.caseihdealer.com/demo >


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