Date:         Thu, 6 May 1999 19:06:34 -0230
Reply-To:     Bob Norman <B.Norman@THEZONE.NET>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Bob Norman <B.Norman@THEZONE.NET>
Subject:      Re: Westy Water Tank Key from Deltasix/Euro American RV
Comments: To: "Cort, Joel" <Joel.Cort@USA.XEROX.COM>
Content-Type: text/plain; charset=us-ascii

Delta Six (Euro American RV) is a great company, specifically Pete Catlett.  I
recently ordered a faucet for my camper, I asked Pete to send it US post, rather
than UPS, as I save on the customs charges.  Anyway, he did so at my request,
and it arrived last Friday...in three pieces.  I just got off the phone with him
(he remembered me), and he said he'd replace it at no charge, this time he'll
send it UPS.  He also told me to keep the old one, " Why waste more money to
send me something that I'm only going to throw away." He figured that if I was
going to rip him off, I'd do it for more than $39.00.

Anyway, overall I'm quite happy with the service. I told him about the list and
that I'd write good things about him there.

Cheers,
Bob Norman
'81 Westy
Gander, Newfoundland
Canada

Cort, Joel wrote:

> Listees,
>
> I thought that this may be of interest to all.  I sent an inquiry about
> a water tank key for my Westy, to the folks at DeltaSix.  I received the
> following very quick response via both E-mail and phone from Pete Catlett at
> DeltaSix:
>
> Joel Cort
> 89 Syncro Westy (soon with a key to the water tank)
>
> -----Original Message-----
> From: Pete Catlett [mailto:deltasix@earthlink.net]
>
> We are the original equipment manufacturer of all of the items
> on your inquiry.  If you Tank water key is plastic, I will be
> glad to give you a couple of keys at no charge.
> All of our items are ORIGINAL EQUIPMENT we do not have
> reproduced items.
> We accept VISA/MC and you can contact us at 423 908 9384 or
> fax us you shipping address, credit card number and exp date
> to 423 908 8132.  All parts are currently in our inventory
> and we can ship immediately.
> Thank you for your inquiry.
> Euro American RV/Pete Catlett
> Formerly Delta Six Industries