Date:         Tue, 11 May 1999 09:45:37 -0700
Reply-To:     Stuart MacMillan <stuart@COBALTGROUP.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Stuart MacMillan <stuart@COBALTGROUP.COM>
Organization: The Cobalt Group
Subject:      Re: New AVP Problems...Advice needed.
Comments: To: "David R. Paterson" <dppat@EARTHLINK.NET>
Content-Type: text/plain; charset=us-ascii

I think I remember you saying that AVP got a bad batch of head gaskets
and that the manufacturer would cover replacement.

Did they only fix one side?  Both sides should have been replaced if
defective parts were known to be installed in some engines.  Is the same
side leaking or is it the other side?

I would take that engine out and ship it back to AVP with the
expectation they would fix it properly, give me a new warranty, and even
pay for shipping.  It depends on how much time and money you have.  If
you have no time and enough money take it to a good local shop and have
them fix it.  If you have the time, send it to AVP.

Forget about small claims court, it is nearly impossible to collect if
you win.  You should contact your state attorney general's consumer
affairs office.  They can intervene on your behalf in many cases.  This
should be pretty clear cut since AVP acknowledged defective parts from a
supplier.  You must not be the only one out there with this problem.
--
Stuart MacMillan
Manager, Case Program
800-909-8244 ext 208

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