Date:         Tue, 11 May 1999 17:39:05 -0700
Reply-To:     A & C Grobey <alien1@JPS.NET>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         A & C Grobey <alien1@JPS.NET>
Subject:      Re: New AVP Problems...Advice needed.
Content-Type: text/plain; charset="iso-8859-1"

>I have been told that the best way to proceed is to take them to Small
>claims court. I know this will be a very difficult thing to do since I am
>in N.J. and they are in Calif.
>
> Does anyone have any advice? Or been in a similar position?
>
>Thanks
>Dave
>

I say just bug them to death until they give.  Call them everyday.  Tell
them you put a message about them on the list everyday.  Mail them copies of
the messages you post everyday.  Get intimate and know the names of every
person you talk to until you can work your way to the top.  By the time you
are done, they will be HAPPY to give you your money back and you can start
fresh and put a 5-cyl from Detlev in your van!

Just my 2-bits

Alan
Sherwood, OR


>Hey Folks,
>        Last June I purchased a rebuilt engine from AVP, after 3000 miles a
>head gasket blew 800 miles from home. I had it repaired locally with AVP's
>"guidence". It took forever to resolve the issue with AVP. Yesterday I was
>told that I have another blown head gasket. The leak is internal. The
>engine is 1000 miles out of AVP's warrentee. After my previous experience,
>I can't imagine how this will get resolved.
>