Date:         Thu, 9 Sep 1999 16:36:14 -0400
Reply-To:     Mark Gajewski <mgajewski@MANVILLERUBBER.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Mark Gajewski <mgajewski@MANVILLERUBBER.COM>
Subject:      Re: Hang 'em High 2 (vendor perspective)
Content-Type: text/plain; charset="iso-8859-1"

>KENWILFY@AOL.COM wrote:
>
>> I think that it is great that folks are really crucifying vendors on this
>> list.  All I want to know is where do we vendors get to post our list of
the
>> damned?  Folks that order special parts and then never buy them, that
have
>> work done at our shops and never pay, or tell us that a part is defective
and
>> try to get thier money back and when they send us back the part it is a
>> different one than we sent them.

Well, welcome to the business world.  Basically my view is you don't get
something for nothing.  Owning a business is great...no one tells you what
to do, you can show up barefoot or in your underwear and no one can tell you
to get lost....however, the "other" side of business is there too and it's
your responsibility.  The customer is always right, not everyone is honest,
not everyone pays their bills and as a business owner you must face this.
As for myself, I will gladly tell the customer he/she is right and I'm
wrong, and I will gladly try to chase down delinquent accounts or just write
them off as "hey, I got taken".  Yes I lose sleep over it, yes it can get
stressful but all the while I'll be barefoot and in my underwear (usually
only figuratively) and never, ever look back.
mark