They sure do love those parts mark-ups, though! John wrote: > > List members, > > Following up my comments on the new Vanagon owner's spark plug blowing > out of the head, I remembered (at least) two other notable instances. > > 1) Two years ago I needed an engine and went shopping (I settled for a > VW Canada remanufactured long block). When I talked with engine > suppliers, I asked to talk with their head technical guy to discuss WHAT > goes into their reman motors. When I talked with the GEX tech guy, I > noticed on the list of new components, 2.1L con rod bolts were not > listed. When I asked about the absense of new con rod bolts, the GEX > tech guy asked "why should we replace them"? > > People like the GEX guy are contributing to the Vanagon poor reliability > reputation while draining the purses of the Vanagon owners! Many Vanagon > owners who endure the cost of a so called remanufactured motor that > "granades" will usually sell the Vanagon as-is believing that high > mileage Vanagons are just not reliable when the engine builder's product > ignorance is the real problem. This is probably why the few competent > and professional engine builders (Boston Engine, etc.) have almost a > mythical reputation. > > 2) A while ago, on the advice of national VW customer relations, I > visted an authorized VW service department for some information. What I > found was wide-spread Vanagon product ignorance and a genuine distaste > for the Vanagon. One particularly negative technician openly berated the > Vanagon product in front of service advisers and other employees. When I > asked his qualifcations, I found the following: > > 1) He never attended any Vanagon technical training > > 2) He rarely works on Vanagons because "they're junk" > > 3) "Everybody" knows how poorly designed the Vanagon is > > With an attitude like this, this dealer and other like-minded repair > facilities are UNFIT to put their hands on the Vanagon product. If they > do, either their product ignorance or their poor opinion of the Vanagon > will endanger the longevity of the repair. > > Thanks for listening, JP |
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