Date:         Mon, 27 Sep 1999 19:58:53 +1000
Reply-To:     Ray Hunnam <hunnam@PNC.COM.AU>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Ray Hunnam <hunnam@PNC.COM.AU>
Subject:      Re: VW Australia v Busdepot
Comments: To: VolksMD@AOL.COM
Content-Type: text/plain; charset="iso-8859-1"

Chris.

Join the Club we also hate whiners down here.

BUT I think you have missed the point.  We are not talking about the 9% mark
up you espouse.  Its more like 900% ( OK I am drawing a l.ong bow here.)
The plain fact of the matter is the  Parts and Service Departments  over
here are sublet to individuals and various trading companies.  The VW Dealer
often has no control over the situation.  This places an unfair advantage
with these dealer spare parts outlets.  I am not sure if it is legal under
our Fair Trading Leglislation.   I believe that most Governments tend to put
it into the Too Hard Basket and simply ignore it.  There have been token
inquiries over the years re the price of spare parts ( not only VW but all
Imported Vehicle  Parts ) and the old chestnut of " Oh they have to come
from overseas therefore the Cost "  is always taken out, dusted off and put
up.   The majority of Aussie's are getting a little fed up with the bull
crap dished up.

I guess what Dom was saying is exactly this,  If you mistake that for
whining then so be it.  I prefer to believe that Dom and the rest of us are
gust getting mad as hell and they better get their act together before we do
it for them.

By the way we also have suppliers ( Not Dealer Affilitated ) who offer
cheaper parts that the original.  Unfortunately their buying power is
limited and then cannot obtain the discounts that Ron, Ken or  Kyle can
arrange.  These guys do their best and we support them to the hilt BUT our
prices are still much higher that yours of course due to higher turnover and
greater market power.  We are not whinging that is your good fortune and our
bad luck. So bear with us, humour us,  but please dont think of us a
whingers sorry whiners.

Ray Hunnam

P>S>  Chris.   I dont think Dom ever mentioned the mark up the mechanic
makes we are just pi@#ed off at the high dealer parts markup.

-----Original Message-----
From: (Christopher j. Pierce) <VolksMD@AOL.COM>
To: vanagon@GERRY.VANAGON.COM <vanagon@GERRY.VANAGON.COM>
Date: Sunday, September 26, 1999 3:41
Subject: Re: VW Australia v Busdepot


>Actually most shops need to mark up their parts 20-50 percent to make any
>money on them... a 9% mark up as you suggested is definitely out of the
>question for some, ridiculous even, for one who is performing a service. If
>one cannot or will not do the work themselves then they should have no
qualms
>about paying the "piper".
>
>I hate whiners!!......
>
>Chris
>