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Date:         Sun, 31 Oct 1999 09:48:19 -0500
Reply-To:     Bulley <gmbulley@BULLEY-HEWLETT.COM>
Sender:       Vanagon Mailing List <vanagon@gerry.vanagon.com>
From:         Bulley <gmbulley@BULLEY-HEWLETT.COM>
Subject:      VW Marketing in U.S.A., was: A quite different Transporter
Comments: To: Jim Huskins <lostranger@MINDSPRING.COM>

I've asked myself the same question a hundred times...why does VW sell only the barest minimum to the Gigantic US market, while selling all their cool stuff in Eastern Vulgaria and Lower Latswanna? I think the answer is simple.

Marketing, or lack thereof. Marketing is the process of creating consumer DESIRE where there would otherwise be little. You can probably look around you home and find a dozen things that you bought, NOT because you necessarily NEEDED the item, but because you wanted them.

Ninety-Nine percent of the time, the "want" you felt was due to marketing. The manufacturer placed their name in front of you enough times, showed you pictures you could see yourself in, and convinced you your life would be better with their product (which is usually only a facade, but that is another story). Either way, you have their product, and they have your money. Beautiful.

In my understanding, VW doesn't have to perform marketing in many countries. They are the dominant player in commercial and mid-range, average-Joe vehicles for most of the motoring world. It is enough in these markets to simply open a dealership. The vehicles sell themselves. So they think the whole world should be this way.

But then you have the USA, where there IS NO market leader...Honda, Toyota, Ford, Chrysler, and many others run neck-and-neck for the American average-Joe-vehicle dollar. All these companies market heavily...tons of TV, Newspaper, Magazine ads, as well as gobs of sponsorships, trade press articles, and PR events that keep their names in front of your face, and convince you of their superiority. You can't watch a game, read the paper, or drive through most American towns without catching a dozen auto messages... but none of the messages are from VW.

Consequently, Americans don't have a strong desire for VW's. Most Americans simply don't even have VW on their minds as a car company, much less a commercial vehicle supplier or industrial motor builder...if they need a new car, they think of one of the other marques. Consequently, VW sees the American Market as 'fickle' and they can't seem to sell their best stuff here (like the TDI, the Syncro, the Passat Wagon, the Camper, etc.). Duh! Who knows about this stuff??? Only die-hard VW folks, and there aren't really that many of us.

The point is, VW's lack of marketing kills their sales in the US. If you asked a hundred Americans to name the company that uses the "Northstar(r)" system as a powerplant, 75% could probably tell you it is GM/Cadillac(r). Ask the same hundred Americans who offers the TDI, and 99% will give you a blank stare.

Speak up, VW.

G. Matthew Bulley Director Bulley-Hewlett & Associates www.bulley-hewlett.com Cary, NC USA 888.468.4880 tollfree

-----Original Message----- From: Jim Huskins [SMTP:lostranger@MINDSPRING.COM] Sent: Sunday, October 31, 1999 8:43 AM To: vanagon@GERRY.VANAGON.COM Subject: Re: A quite different Transporter

Per Lindgren posted the site for commercial vehicles available in the UK. I went to the site and now find myself in lust with the single cab drop side pickup.

Do these vehicles make it to any part of North America. Also, someone please explain to me why VW trucks are not sold in the US when all the Japanese makers bring us theirs.

TIA

Ranger Jim Chapel Hill, NC


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