Listen,
For fairness sake, and you should know = this, first deal with the source of the problem, in this case Bus Depot.  And = if they do refuse repeatedly to fix the fault, than you go to Daddy.  We do = not like to see a vendor being trashed for a fault they would fix = anyway.  That would be unfair. 
So, for fairness sake, talk to them = first and only after come to us when you tried all you could.  Like a = man.
Zoltan
----- Original Message -----
From: Paul = Borghese
To: vanagon@GERRY.VANAGON.COM =
Sent: Monday, December 18, 2000 = 9:32 PM
Subject: Very dented muffler = from Bus Depot

I just received my brand-new muffler from Bus = Depot.  I opened the packaging which is the typical Bus Depot packaging (looks = like they went rummaging through someone's garbage to find a box) only to find = my muffler at the very bottom of the box, unprotected.  The muffler now has a series of very large dents.  So what do you guys think?  Should I send it back?
 
[Rant mode on]
    I love bus depot but why the = hell can't they just purchase new boxes?  Every time I order = something it arrives in a beat-up old box with wrapped newspaper instead of proper filler!  You can purchase a new box at a manufacturer for under = 75 cents! ( I know because the last time I moved I purchased all new = boxes).  I would gladly pay 75 cents to have my $140 order shipped correct.  =
 
[Rant mode off]
 
 
Will the dents effect performance?  There is = also a slight rattle in the muffler as if a small rock is lodged in it.  =
 
Thanks,
 
Paul
 
P.S. Don't get me wrong, I love Bus Depot and have = ordered over $2000 in stuff from them over the years.  I am just a little = miffed about waiting two weeks only to find that my van might be down much longer.