Those guys, when they are not bussing tables, make great parts
suppliers!
I ordered a K&N Air Filter kit and received it almost before I
ordered it.
Another well known vendor didn't return the courtesy when I rose to his
defense on the list with a bristling assault on a detractor. (Some
people pay big bucks for that). He wanted to nail me for restocking
charges on an $80 mudflap. Okay fine, I had it awhile. But
then I called up there to finalize a new deal and he raised the price $20
on a set of mudflaps that were earlier advertised less on this
list. $99.95 instead of $79.95. Enough already.
Suddenly, I just didn't want 4 flaps.
I went to my local dealer and believe it or not, bought an OEM mudflap
for almost half of what I paid Bus Depot. Ooooppps, it
just came out! You could say that pretty much chapped me. I was
shocked. Where were the 70% savings, etc?
I felt pretty bad. Especially after all the hell I put that one
poor dude through after he slammed Bus Depot recently.
Actually though, I thank BD. "Thank you, thank you, thank
you." If it weren't for BD trying to raise the price on
me, I would not have gone to my local dealer and discovered a nice
surprise: prices less than BD. Amazing what advertising does
to us consumers ---
Maybe a visit to your dealer every once in a while is a good thing.
HK
Georgia
and Steve:
bye bye BusDepot@onelist too
At 11:29 AM 11/17/99 -0800, Davidson wrote:
>An updated report on my recent experience with the *new* and
*improved* Bus
>Boys:
>
>1. I ordered VDO gauges and sender they had in
stock.
> Results: They arrived in two
days... good service... good advice over
>phone.
>
>2. I ordered VDO mounting pods that were not in
stock... special order.
> Results: They received them from
their supplier in 5 days. I received
>them from
> Bus Boys the *next* day...
good service... good advice and rapport
>over the phone. (This seemed so easy after waiting 2 1/2 weeks for
this same
>item on special order from a different, well known VW parts shop that
was
>delayed twice before I finally gave up on them and ordered from Bus
Boys
>instead.)
>
>3. I *returned* the oil pressure sender hose (in
new condition).
> Results: They credited my
credit card and sent me a receipt...
>cheerfully!
>
>In my opinion, the fact that they cheerfully accepted a return was
the most
>telling of my experiences. I think these guys are great... Walter
in
>particular... and would definitely order from them again.
>
>Bill
>90 Westy Syncro